How can I order products from the ABT catalog?
By Phone: There are a variety of ways to order products through ABT. If you have questions with our order, the easiest way is to call 1-877-77A-BTEC.
Print and FAX or mail: If you want to share a purchase decision with another person, you can print an information packet. Look for the Information Packet Icon associated with your product selection.
Online Ordering: You may order directly over the Internet using our secure order form. As a part of processing your order, you will be contacted by phone.
How long does it take to receive a product I order from ABT?
Normal delivery time will take approximately two weeks. Expedited orders are available upon request. All delivery charges are added to the order.
How long is it before we receive a response to a question I place on the ABT bulletin board?
There are three different ways to receive responses to questions posted on our bulletin board. Peer responses will be posted as received. ABT will post answers to questions by the 15th of the following month or sooner. Direct responses may be received by including your Email address with your request. When direct responses are made, they cannot be captured on the bulletin board.
Can I send articles that I find to ABT to be placed in the article section of the web site?
We encourage you to forward information that you believe will benefit your colleagues. We suggest that you call the 1-877-77A-BTEC number and discuss the article with ABT. We will inform you where to send, fax or e-mail the article. ABT secures the proper permissions and scans the article as needed for posting.
What if I have a complaint for ABT, what should I do?
Please call the 1-877-77A-BTEC. We encourage anyone who reads this web page, and uses any of the ABT products or services to let us know about them. Our goal is to be sure you receive what you need in a way that satisfies you.
What is the ABT return policy?
All return items need to have a return authorization number issued by ABT customer service. All products much be returned in their original shipping containers, in complete, and in original condition. Customers should notify customer service with any orders received incomplete within 48 hours.
ABT Products
Who or What is Navik Solutions and how is it connected to ABT?
Navik
Solutions Programs are a psycho-educational product line developed by
ABT. Additional information
about those products can be obtained in the Products and Services
Catalog section of this web site.
At present Navik Solutions offers three psycho-educational,
skill-building products:
Aspire
is a psycho-educational program designed for adults needing assistance
in changing high incidence behaviors that interfere with interpersonal
success. Aspire teaches participants skills that change their lifestyle,
enhances their therapy and assists them to live more productive and
fulfilled lives.
ReUnion
is a psycho-educational program for adolescents and their families.
ReUnion provides a structured approach to addressing the lifestyle needs
of adolescents who require behavioral health assistance.
Character Unlimited is a character development
program. The program offers professionals a self-contained, evidence
based prevention program that teaches the basics of character: Honesty,
Caring, Respect and Responsibility.
There are several additional
products currently in development and are expected to go on-line
beginning in the Fall of 2000.
What does Navik mean?
Navik is Russian for “Skills”. Navik Solutions programs are skills development focused.
I would like to discuss ABT products or other products found at this site in person. Who should I call?
Call 1-877-77A-BTEC during business hours, 9 AM to 4 PM EST. In some instances, a phone meeting will be arranged.
ABT Technology
How are ABT and this web site technically supported?
ABT is supported with technology from Information Technology Partners, Inc. (ITP) of Sussex, Wisconsin. ITP is an innovative, effective, cutting edge company that provides systems and software development, long-term support and technology best practices. This company is a gem and essential to ABT.
What technology do I need to be able to fully take advantage of the ABT web site?
The ABT website is most effective browsed using MS Internet Explorer 4.0 or Netscape Navigator 4.0 or later versions. In some instances, PDF files and or Word Processing documents are available. Provider Partners also have access to FTP for file transfers and browser access to various reports.
If you are having technical difficulties downloading or reading files found on this site, visit our Help Desk.
About Allied Behavioral Technologies
How long has ABT been in business?
ABT has been in business since August 1999.
Who
are the ABT principles?
The ABT principles include:
Ervin
Brinker, MA, CEO of Summit Pointe. Erv is
a leader and an innovator within the behavioral health provider
community.
Victoria
Vink, BS, Director of New Business at
Summit Pointe. Vicki is an
expert in organizing and operationalizing business opportunities.
She is the engine that makes ABT work.
Robert
Dyer, Ph.D. one of the foremost
behavioral health industry experts in the country. Bob is known for
his innovative and effective business approaches to behavioral health
and of bringing cutting edge technology to providers. He is the
president of Criterion Health, Inc.
Niels
Eskelsen, MBA, is a vice-president of
Criterion Health. Niels expertise is in behavioral healthcare
financing and marketing.
